Effective Date: 1/1/2025
Shrinath Trading LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including mandatory communication consent, in accordance with California law (CCPA/CPRA).
1. Information We Collect
We may collect the following categories of personal information:
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Identifiers (e.g., name, phone number, email, address)
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Commercial information (e.g., purchase history, account activity)
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Financial information (e.g., bank account details for ACH setup)
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Government identifiers (e.g., driver’s license, tax ID)
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Internet activity (e.g., IP address, device/browser data)
2. How We Collect Information
We collect this information when you:
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Submit a credit or KYC application
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Place an order or request service
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Communicate with us via phone, email, text, or web forms
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Visit our website or use our services
3. How We Use Information
We use your information to:
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Process and manage your customer account
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Fulfill and deliver orders
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Collect and verify payments
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Maintain regulatory compliance
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Send required communications
4. Mandatory Communication Consent
By becoming a customer, you consent to receive communications from us via text message, email, and phone calls at the contact information you provide. These communications may include (but are not limited to):
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Order updates, confirmations, and delivery notifications
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Credit, billing, or payment-related alerts
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Required documentation or compliance follow-ups
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Product announcements, recalls, or promotions
Some of these messages may be sent using automated technology. Message and data rates may apply. You may opt out of marketing messages at any time by replying “STOP” to any SMS. However, certain transactional or compliance-related communications are required as part of our customer relationship and cannot be opted out of.
5. Do We Sell or Share Your Data?
We do not sell your personal information. We may share it with trusted service providers (e.g., banks, carriers, payment processors, email/SMS platforms) only as necessary to conduct business.
6. Your Privacy Rights (California)
If you are a California resident, you may:
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Request access to the personal information we collect
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Request correction or deletion (subject to legal exceptions)
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Limit the use of sensitive information
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Opt out of marketing or “sharing” (where applicable)
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File a complaint without facing discrimination
To exercise your rights, email us at admin@shrinathtrading.net or call 510-797-4444.
7. Data Security
We implement appropriate safeguards (SSL encryption, data access restrictions, etc.) to protect your data.
8. Data Retention
We retain your data only for as long as necessary to fulfill business or legal obligations.
9. Updates to This Policy
We may update this Privacy Policy. Revisions will be posted here with a new “Effective Date.”
10. Contact Us
Shrinath Trading LLC
2457 Industrial Parkway W
Hayward, CA 94545
sales@shrinathtrading.net
510-797-4444